Social Media Round Table with Christa, Lauri, and Sgt. Tim Burrows

A round-table discussion between myself, Lauri Stevens, Christa M. Miller and Sgt. Tim Burrows from the Toronto Police Service. The theme of this episode is Twitter and specific uses the micro-blogging platform for police operations. Sgt. Burrows has lead the way for social media adoption by his department, and he talks about how he got started with social media and how department is taking a proactive role in the conversation. He also gives his insights and opinions on social media for law enforcement overall. Lauri talks about her time at the 140 Character Conference in LA and London where she hosted forums on Twitter for Law Enforcement, and we also cover the first anniversary of Christa’s blog Cops2point0.com.


Play Social Media @Large

Introducing Mike Vallez

Introducing another podcast contributor and top name in world Law Enforcement 2.0: Mike Vallez. From the very beginning of my research into social media and law enforcement I have been coming across great articles and blog posts written by Mike. I was lucky enough to get in touch with him a few months back, and we have been going back and forth ever since. Mike is a retired Tampa City cop who has transitioned into a social media position with Altegrity. He blogs about Law Enforcement 2.0 on his website michaelvallez.com, and operates a popular iPhone app review site called crazymikesapps.com. He is a long time cop turned social media guy - perfect resource for Law Enforcement 2.0! In this episode we talk about social media technologies and trends, and Mike relates some of the issues back to his days as a Tampa City Police.


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Interview With Chief Dan Alexander, Boca Raton Police Department, Florida

Chief Dan Alexander from Boca Raton, Florida stops in a for a chat about social media and explains how his department has been participating in the conversation. Chief Alexander provides some very valuable insights as early adopter of  social media for cime-prevention, inlcuding having his own blog and developing a department-wide social media strategy. The Boca Raton PD has a branded crime-prevention strategy called the VIPER project, and as a part of its overall strategy the PD uses social media to reach out to its community and combat crime. Chief Alexander also discusses his views on social media, implementing a social media strategy, and the feedback he has garnered from the Boca Raton public regarding the PD’s social media presence.


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Inaugural Episode

In this episode I cover the “what, when, where and why’s” of the podcast. It is an inaugural episode that summarizes everything the podcast will be about, and gives listeners an introduction to law enforcement 2.0 with some resources to check out. This is aimed for everyone who is interested in law enforcement 2.0, and also those totally new to the subject looking to join the “conversation.” In addition, I provide a brief summary of myself, and let everyone know about other contributors that will be participating in the podcast as well.


Play Social Media @Large

Law Enforcement 2.0 Podcast - Social Media @Large

A while ago, I was talking to someone about what we do at DailySplice. I explained what podcasting is, how our podcasting service was unique compared to others, and how I’m surprised more people or businesses do not use the technology. The person was impressed with what we do, and then she fittingly (but unexpectedly) asked “how can I listen to your podcast?”

I did not know how to answer this question without feeling a little embarrassed. We, of course, did not have a podcast.

How can a social media company on the forefront of podcasting technology not have its own podcast, or use its own service? Well that was case with DailySplice for a quite a lengthy period of time. But now we’re back, and we have podcast like nothing else you’ve heard! I have created a podcast about Law Enforcement 2.0, called “Social Media @Large.”

This podcast is about social media’s role in police services and public safety. It covers Law Enforcement 2.0 much like my blog posts on the DailySplice blog, and like the Law Enforcement 2.0 group on LinkedIn whose popularity actually spawned the idea and creation of this podcast.  But the difference is that it’s a podcast! It is downloaded audio that users can subscribe and listen to at their own convenience, and it provides a personal touch lacking in other social media tools. Now we really are “Social Media Vocalized.” Or should I say “Social Media - @Large – Vocalized.”


Play Social Media @Large

Or save the RSS Feed: http://feed.dailysplice.com/us/436037/rss

So far, there are only two episodes released. I expect to release another one by Friday, and then at least one for every week thereafter. However, expect much more contribution than that as I have contacted some of the industry’s top thought-leaders and many have agreed to contribute episodes as well!

Inaugural Episode

In this episode I cover the “what, when, where and why’s” of the podcast. It is an inaugural episode that summarizes everything the podcast will be about, and gives listeners an introduction to law enforcement 2.0 with some resources to check out. This is aimed for everyone who is interested in law enforcement 2.0, and also those totally new to the subject looking to join the “conversation.” In addition, I provide a brief summary of myself, and let everyone know about other contributors that will be participating in the podcast as well.

Discussion with Lauri Stevens and Christa M. Miller

I sit down with Lauri Stevens and Christa M. Miller and talk a little Law Enforcement 2.0, as well as give them a chance to introduce themselves, explain what they do, and how they got involved in law enforcement 2.0. A big thanks to Lauri and Christa for agreeing to be contributors to the podcast, although it didn’t take much convincing as they seemed to be quite excited about the idea. In addition to introducing both Lauri and Christa, we delve into a few issues in Law Enforcement 2.0 – including government agency use of social media (FBI use it, CIA have invested in monitoring it, Marines have banned it), and  we also discuss law enforcement use of social media for investigative purposes and the potential legal and ethical issues behind it.

I will continue to blog about every episode I post - just a brief summary of the podcast episode, as well as a promotion tool to attract listeners. Also, it may help some listeners pick and choose which episodes they want to listen to. I am very excited to have started this podcast! The subject is new and engaging, and looks like I have a lot of support from some of the industry’s top thought-leaders, who have also agreed to be contributors!

Please forgive me if I sound a little nervous in the first few episodes, as this is my first time podcasting. The information is great and the discussions are valuable, and despite some early jitters I am loving it so far!

DailySplice: social media vocalized

Victoria’s DailySplice has rolled out a new pricing structure for its podcast service. As co-founder Rian Bowden explained, DailySplice now lets users choose from a menu of service options: try it out for free, or sign up for packages ranging in price from $9 to $99 per month. In addition, DailySplice continues to offer its original “unlimited” plan.

Social Media’s Role in National Preparedness Month.

September is National Preparedness Month in the US.

national preparedness month

During this time governments and other public safety authorities will be disseminating a ton of information regarding emergency preparedness and response, and encouraging citizens to “understand what it truly means to be Ready.”

My interest in this subject is the application of social media in emergency preparedness. As we have seen in the past social media can play a major role in emergency events. From Twitter breaking the news of the 2008 Sichuan earthquake, to the Los Angeles Fire Department communicating wildfire information via Twitter, to the students of Virginia Tech using Facebook to share critical information after the 2007 shootings, we have seen the potential communication benefits of web 2.0 tools under emergency circumstances.

As the world of new social media evolves so too does its role in emergency preparedness. During the next big emergency situation or natural disaster, not only will we see Twitter and Facebook used more effectively, but other social media tools will come into play. Here are just some of the advancements in new social media that will undoubtedly help us all better prepare for and manage communications during a crisis.

Emicus

emicus logo

Emicus - Community Powered Emergency Information - is free online tool for emergency preparedness during natural disasters. The website’s mission is to “make it easy for you and your community to get and share disaster information.” Website features include a services map to find critical services such as gas, building supplies, pharmacies etc; information sharing via an iphone apps, mapping tools, Twitter and Youtube accounts, and an SMS system for text alerts; and a News and Hurricane Tracker that is constantly updated to provide the most current news about a hurricane or hurricane warnings. The website also has a lot of other neat features and preparedness advice as well.

Smartphone Apps

iphone

iPhone markets its apps by claiming “there’s an app for almost anything,” and they’re right, there are even apps for emergency preparedness. One iPhone app called “Hurricane” developed by Kitty Code is a hurricane tracking application that gives you the ability to track violent storms and see where they are heading. The tracking map lets you see where the storm is coming from, where it’s going, and displays hurricane stats like speed, direction, pressure, and distance from you. Such technology did not exist during Hurricane Katrina and one can only wonder how the outcomes would have differed if it did. Another good example of an iPhone app is called “Outbreaks Near Me,” which it tracks H1N1 flu outbreaks. It can be used to alert users when an outbreak is reported in their area and provide real-time outbreak news and information. A pandemic can be a very devastating crisis with people frantically looking for current news and updates on the virus, “Outbreaks Near Me” puts this information at the fingertips of users.

Podcasting

dailysplice-logo1

Podcasting is the next step for public safety authorities to take in their social media campaigns. Many emergency services use Twitter and Facebook to share timely info with their constituents, although effective, an even richer means of communication can be disseminated just as easily. Podcasting is a social media tool that delivers rich audio and video content to subscribers via RSS (Really Simple Syndication). You do not need access to a Twitter or Facebook account, just the RSS Feed URL for a podcast and you can access the podcast from any internet compatible device. Audio and video content can be a lot more effective for important information like “how to” instructions or relaying ground zero information.

At DailySplice Technologies, we have developed one of the easiest podcast management tools in the industry, with features especially handy for the emergency services sector. One of the features, called “FieldCast,” allows a first responder to record a podcast straight his/her mobile phone, as simple as leaving a voice mail. A first responder that cannot easily access Twitter for a 140 character notification can quickly dial in an audio podcast as soon he/she appears on the scene and let everyone know what the circumstances are. Characteristics like the first responder’s tone of voice or background noise help people define what the situation on ground zero is really like. You can easily see how this technology may be of great potential benefit for crisis management.

Social media shouldn’t define communications for disaster preparedness, but act as an important information sharing tool in your emergency communications tool kit. If used correctly as a part of a strategic and comprehensive emergency preparedness plan, social media can save lives!

Interview with Rian Bowden from Daily Splice - Communication Leadership

Last week, I had the chance to sit down with Rian Bowden, co-founder of Daily Splice, to discuss his company and ask about emergency communication.

Read full article at Michael Allison’s Communication Leadership.

Dailysplice Helps Emergency Responders Podcast Real Time! - Mike’s Social Media Blog

A company that is in the podcasting forefront providing a very cool social media tool to emergency responders (to include fire and police officers) is the Dailysplice.

Read the full article at Mike’s Social Media Blog: Social media’s impact on Law Enforcement and National Security.

Mike Vallez Launches DailySplice PodcastStation for “social media’s impact on Law Enforcement and National Security.”

Mike Vallez has launched his very own DailySplice PodcastStation for his social media blog called: “social media’s impact on Law Enforcement and National Security.” Vallez’s expert opinion is now available in an audio format that is easy to subscribe and listen to from any device with an internet connection. Although, Vallez has already been podcasting for about seven months and loving it, he has not come across something so user-friendly. Vallez likes the tools and features of a PodcastStation and believes he will put it to good use as the topic of social media within law enforcement inevitably becomes more popular.

Last week I blogged about Vallez, a knowledgable social media guy with a background in law enforcement. I became aware of Vallez’s blog while doing some research for our company’s most recent police education project. It was obvious Vallez knew what he was talking about and would be a great resource on the topic. We have referred to Vallez’s blog many times for current articles and relevant information, and now finally we are able to return the favour!

The inaugural podcast episode in Vallez’s new PodcastStation is about the Whole Foods Boycott. In this episode Vallez talks about the Whole Foods story, the intentions of his blog, and why he thinks “law enforcement is the perfect place to use social media.” Check it out, and as Vallez reminds us after each podcast episode, “stay in the conversation.”