Leadership In Action: Episodes

The unanswered question of all time is, “Which came first, the chicken or the egg?” While an answer to this question has yet to be determined, I will attempt to answer a similar question posed to me recently by a new manager. CMOE is currently replicating its research on Coaching Skills, ...
Hard Work Here at CMOE we always have plenty of work to go around. I’m sure many of you can relate to this. On occasion, when we get overloaded during our busy seasons and we often bring in “temporary” people to help with a number of tasks. These workers help to reorganize the stock ...
I was recently shown an article that described a newer “video game” that involved teamwork in order to achieve success. As the “controller,” you are in command of a group of one or more teams. Communication to the team is critical. Sounds simple enough, but the trick is you’re ...
Raw unfiltered feedback really sheds light on people or organization issues and often comes out in full force during organizational assessments. A few years ago, CMOE was working with an organization to improve the performance and effectiveness of its managers. We provided an assessment tool to specifically ...
You’ve probably heard jargon such as “He’s got a short fuse,” “I’ve had it up to here,” “She is going to blow up,” or other phrases that equate to irrational behavior and poor emotional control. It is safe to say that many of us, likely all of us ...
The Tool For organizations, teams, products, and services to be successful in the business world, continuous improvement is necessary. However, far too often organizations fail to achieve the benefits of change because they don’t know what to change or where to start. The Plus/Delta assessment ...
People often comment to me that they are “uncomfortable” coaching employees when it comes to unacceptable performance issues. While this is not uncommon, it often occurs because people haven’t developed their coaching skills and abilities. When coaching, especially around performance issues, it ...
Recently, I was at a hardware store getting supplies for a leadership development exercise CMOE was creating for one of our workshops. The store was silent. In fact, it appeared I was the only customer shopping. As I approached the checkout lines, I wanted the quickest way to pay and get out of the store. [...]
When it comes to coaching, most of our efforts are spent with those that report directly to us. This begs the question; what needs to be done when you need to coach your boss on a particular issue? Can you achieve the results you desire and can it really be done effectively? [...]
Go back a few years and think about the things you did on a daily basis to get results and achieve goals. Would you say your daily tactics, assignments, projects are the same today as they were five years ago? In most cases people I talk to said no. In my own [...]
The Senior Leadership Team is the crux to successful strategy execution within any organization. A great team can take a flawed strategy and turn it into something really exciting, but a dysfunctional team can wreak havoc on the best strategy in the world. In CMOE’s 30 years of experience in helping ...
Recently, one of our clients scheduled a 1-day workshop in Milwaukee, WI, USA. And as usual, our facilitator was traveling to the client’s site a day prior to the planned workshop date. While the weather was clear in Atlanta, Georgia, USA, where our facilitator was departing from, the weather in Milwaukee ...
Phil Higgins on the Eight-Step Coaching model used by pharmaceutical giant Pfizer Any successful, professional sports person has a coach, whose role is to encourage, challenge and motivate the athlete to achieve their true potential. In the working environment, the same principles apply. The benefits ...
In order to successfully position your organization in the marketplace, leadership teams must create a compelling and distinctive value proposition. Customers must believe you are there to champion their needs, not just to make a profit. However, defining a really attractive value proposition is actually ...
In order for your organization to achieve market leadership development, a focused, first class strategy is required. Leadership within the organization must create a truly compelling and distinctive value proposition under this strategy that will cause customers to seek you out in an over-crowded, ...
A Year Long Process This past year, I had the opportunity to spend five weeks with a group of twenty five middle-level managers from Latin America. We were involved in a program designed to help the group focus on a series of leadership skills that would ultimately add to their leadership development. ...
A few years back, a friend of mine was laid off from his high paying corporate job. Prior to this, he was living the good life, as they say. A very expensive home, a new luxury car, vacations to the best places, and it seemed as if my friend had money growing on [...]
Personal Example In a previous organization, I worked for a manager who embraced new styles of leadership. Each time he attended a training workshop, he arrived at work the next day claiming it was a life changing event. Each time he would instruct his management team to immediately change their leadership ...
Cold and Flu season has been in full force the past few months. It seems that every individual in our office has been affected in one way or another. If not themselves, it’s been a team or family member hit hard by the latest “sickness” that happens to be going around. I would advise ...
  Research suggests that individuals can achieve an improvement in work performance by as much as 20-25% simply by goal setting. Does that statement make you want to read further?  If this type of return on investment was the next big deal on Wall Street, I would have everyone’s attention. ...
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